> For the complete documentation index, see [llms.txt](https://docs.reduxpayments.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reduxpayments.com/billing-and-pricing/how-to-cancel.md).

# How To Cancel

Just email us at <philip@reduxpayments.com> to cancel.&#x20;

There are 3 steps to uninstalling Redux.&#x20;

### **1) Uninstalling the Stripe App**

The first step is to uninstall the [Redux Stripe App](https://marketplace.stripe.com/apps/alpha-redux).&#x20;

In your Stripe dashboard, navigate to [Settings > Apps > Alpha Redux](https://dashboard.stripe.com/settings/apps)

<div data-with-frame="true"><figure><img src="/files/HKCu7K1gCRW32K0PqJer" alt=""><figcaption></figcaption></figure></div>

Then click "Uninstall."&#x20;

This cuts off access and prevents Redux from being able to retry payments.&#x20;

***

### **2) Removing the DKIM and Return-Path records from your DNS provider**

Find these 2 records in your DNS provider's settings and remove them:

<table><thead><tr><th width="127.6881103515625">Type</th><th>Host</th><th>Value</th><th>TTL</th></tr></thead><tbody><tr><td>TXT</td><td>Unique value found in your Redux dashboard</td><td>Unique value found in your Redux dashboard</td><td>Default (or 1 hour)</td></tr><tr><td>CNAME</td><td>redux-pm</td><td>pm.mtasv.net</td><td>Default (or 1 hour)</td></tr></tbody></table>

This prevents Recovery emails from being sent out.&#x20;

***

### **3) Removing the forms snippet from your website**&#x20;

Remove this snippet from your website's header:&#x20;

```
<script defer src="https://public.reduxpayments.com/redux-payments.min.js"></script>
```

This remove the Redux card update forms.&#x20;

***

And that's it. We're here to make things as easy as possible and our team is always happy to help if you have any questions&#x20;